Fintech

Product Updates · Mar 22, 2026

The Making of the Fintech App

A look at the design decisions behind our most-used feature: live tap notifications.

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The Making of the Fintech App
SR

Sunita Rai

Product Designer

Mar 22, 2026 4 min read

Live tap notifications sound simple — a push notification the moment you tap in or out — but building one riders trust took several iterations.

Early versions notified on every terminal ping, which meant occasional false "tapped out" alerts from terminal retries. We now wait for a confirmed, settled transaction before notifying, trading a second or two of latency for notifications people can actually rely on.

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