Got Questions? Start Here

Yatra Card is an NFC-based digital transport payment card that lets you pay bus fares instantly by tapping the card at the terminal — no cash needed.

You can apply for a Personalized card online or purchase a Non-Personalized card instantly at any authorized counter or partner outlet.

A copy of your citizenship/ID, a passport-size photo, and a completed KYC form are required for a Personalized card.

You can recharge via bank transfer, debit/credit card, mobile wallets (eSewa, Khalti, IME Pay), QR payment, or at any authorized recharge counter.

Non-Personalized cards are valid for 3 years from issue. Personalized cards remain valid as long as your account stays active.

Personalized card holders can freeze the card instantly via the app and recover their remaining balance on a replacement card.

Yes — verified students automatically receive discounted fares once their student ID is linked to a Personalized card.

Yatra Card is accepted on all 500+ partner buses across the Kathmandu Valley, with more routes being added regularly.

Yes. All transactions are encrypted end-to-end and processed under NRB-licensed, PCI-compliant payment infrastructure.

Yes — balance and full transaction history are available anytime through the Yatra Card app or by tapping at any terminal.