Regulatory
Notice Board
Official notices, circulars, and public disclosures published by Fintech Pvt. Ltd.
This board carries official notices required to be disclosed by Fintech Pvt. Ltd. as an NRB-licensed Payment Service Provider. Notices marked Urgent require immediate customer attention.
Scheduled Maintenance of Recharge Services
Bank-linked recharge will be temporarily unavailable during scheduled maintenance.
Revised Fare Structure Effective August 2026
Updated per-zone fares will take effect from August 1, 2026.
Temporary Suspension of Bank Recharge via One Partner Bank
Recharge via one partner bank is temporarily suspended due to a gateway issue on the bank's end.
Public Notice: Change in Registered Office Address
Fintech Pvt. Ltd. has relocated its registered office within New Baneshwor, Kathmandu.
Updated KYC Documentation Requirements
National ID Card is now accepted alongside citizenship certificate and passport for KYC.
Holiday Customer Support Hours
Adjusted support hours during the upcoming public holiday.
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