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Dear {{ $grievance->name }}, we have received your grievance. Our team will review it and get back to you within 24 hours. Please keep your reference number handy for any follow-up.
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Reference Number
{{ $grievance->reference_no }}
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Grievance Summary
| 👤 Name |
{{ $grievance->name }} |
{{--
| 🔑 Account ID |
{{ $grievance->account_id }} |
--}}
| 📄 Category |
{{ $grievance->category === 'Other' ? $grievance->category_other : $grievance->category }}
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| 📌 Priority |
{{ $grievance->priority }}
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| 📅 Incident Date |
{{ $grievance->incident_date->format('M j, Y') }} |
| 📝 Subject |
{{ $grievance->subject }} |
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If any of the details above are incorrect, or if you have questions in the meantime, please feel free to reach out to us and quote your reference number.
Thank you,
Fintech Team
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